Privacy Policy

Welcome to the application operated by Silver Lining Intellectual Services Pvt Ltd ("we," "us," or "our"), accessible via our website at slisglobal.com. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our mobile application and related services.

By registering for or using our app, you agree to the collection and use of information as described in this policy. If you do not agree with any part of this policy, please discontinue use of the application.

We collect the following categories of personal information from our users:

Account & Authentication Information

• Email Address – Used to create and manage your account login.
• Password – Stored in a securely hashed format; we never store plain-text passwords.

Personal & Profile Information

• Full Name – To identify you within the application.
• Mobile Number / Phone Number – For account verification and communication purposes.
• Place / Location – City, state, or region you provide to personalize your experience.
• Education Details – Information such as your qualification, institution, field of study, and year of completion.

Automatically Collected Information

• Device type, operating system version, and app version.
• Log data such as access timestamps and crash reports.
• App usage analytics to improve service performance.

The personal information we collect is used exclusively for the following purposes:

• To create and manage your user account and authenticate logins.
• To deliver our core services and personalize your in-app experience.
• To communicate with you about account activity, updates, or support requests.
• To improve the application using aggregated, anonymized usage data.
• To comply with legal obligations applicable under Indian law.
• To prevent fraud and ensure the security of our systems.

Our application uses an Email and Password based authentication system. To protect your account:

• Passwords are stored using industry-standard cryptographic hashing (e.g., bcrypt).
• All data transmissions between the app and our servers are encrypted via HTTPS/TLS.
• We may implement session expiry and token-based authentication for added security.
• You are responsible for maintaining the confidentiality of your account credentials.

If you suspect unauthorized access to your account, please contact us immediately at the address provided at the end of this policy.

We do not share your personal data with external parties except in the following limited circumstances:

• Service Providers: Trusted third-party vendors (e.g., cloud hosting, analytics) who assist in operating our app, bound by confidentiality agreements.
• Legal Requirements: When required to comply with applicable laws, court orders, or government authorities in India.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred — you will be notified beforehand.
• With Your Consent: In any other case where you have explicitly consented to sharing.

We retain your personal data for as long as your account remains active or as necessary to provide our services. If you request deletion of your account, we will:

• Delete or anonymize your personal data within 30 days of receiving your request.
• Retain certain records for legal compliance purposes as required by applicable law.

To request account deletion, please contact us at the email provided in the Contact section below.

You have the following rights with respect to your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of any inaccurate or incomplete data.
• Deletion: Request deletion of your account and associated data.
• Portability: Request your data in a portable, machine-readable format.
• Withdrawal of Consent: Withdraw consent at any time (this may affect your ability to use certain features).

To exercise any of these rights, contact us at privacy@slisglobal.com or through our website at slisglobal.com.

Our application is not intended for children under the age of 13 years. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has submitted personal information, please contact us immediately.

Our mobile application may use limited tracking technologies, including:

• Session tokens to keep you logged in securely.
• Analytics SDKs to monitor app stability and usage patterns (anonymized).

Our website at slisglobal.com may use cookies for functionality and analytics. You can manage cookie preferences through your browser settings.

Our application may integrate with third-party services for analytics, cloud storage, or communication. These services operate under their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with through our app.

We are not responsible for the privacy practices of external websites or services linked from our application.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission (HTTPS/TLS).
• Secure password hashing algorithms.
• Access controls limiting who can view personal data.
• Regular security reviews of our systems and practices.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make changes:

• The "Last Updated" date at the top of this page will be revised.
• We may notify you via the app or by email for significant changes.
• Your continued use of the app after changes are posted constitutes acceptance of the revised policy.

This Privacy Policy is governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the courts located in India.